qWalk is committed to the principles of respecting your privacy, keeping your data safe and keeping the decision as to how your information is used and shared in your hands. By accessing the services provided by qwalk.co or any other qwalk owned and operated web-site, you agree to the collection and use of your data by qwalk.co in the manner provided in this Privacy Policy. You are advised to read the Privacy Policy carefully. If you have any question or concern regarding this statement, you can email us at info@qwalk.co.
01.01 The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by qwalk.co or to the people that are not engaged, employed or managed by qwalk.co.
01.02 We are not responsible for the privacy practices of such websites which we do not own, manage or control and suggest you to use caution while using those websites.
01.03 qWalk does not seek to collect special categories of personal data (“sensitive data”), including but not limited to data revealing racial, or ethnic origin, political opinions, gender, religious or philosophical beliefs, health, genetic and biometric data, or trade union memberships, through this site. qWalk understands the importance of protecting children’s privacy. It is not our policy to intentionally collect or maintain information about anyone under the age of 18.
What Personal Data We Collect
02.01 qwalk.co collects your detail information provided by you on registration with qwalk.co, your use of our service, your visits to our website and other websites owned or managed by qWalk. Personally identifiable information collected about you may include-
First and last name;
Email addresses;
Contact details including phone numbers;
Billing and shipping addresses including postal code.
02.02 Please, note that qwalk.co does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.)/bank account details/UPI details etc. When you purchase using your card/net banking/UPI, all required transaction details are captured on the secured payment page and encrypted using Industrial Strength Cipher and are securely transmitted to your card issuer/bank/payment applications for obtaining an authorization decision.
02.03 We may collect additional information from your participation in any promotion or contest offered by us and from your feedback or completion of profile forms. We also monitor customers’ traffic patterns and website use that enables us to provide you better. We may collect the following information about-
Your opinion and preferences on services, products, features on our websites;
The pages you visit/access;
The links you click on our website;
The number of times you access the page;
Things you view, add to cart, add to wish list, add to compare.
02.04 Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser. We use this information to deliver our web pages to you upon request, to tailor our website to the interests of our customers, to measure traffic within our website and let advertisers know the geographic locations from where our visitors come.
02.05 When you leave comments on qWalk website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
02.06 If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
02.07 If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
02.08 If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
02.09 When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
02.10 If you edit or publish a comment, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the comment you just edited. It expires after 1 day.
When/How do we collect the information?
03.01 While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:
Computer-identification information;
IP address assigned to the computer/machine which you use;
The domain server through which you access our services;
The type of computer/machine you are using;
The type of web browser you’re using.
03.02 We will collect anonymous traffic information from you when you visit qWalk website or any other website owned and operated by qWalk.
03.03 We collect the personally identifiable information from you when you register with us or you transact as a guest.
03.04 When you purchase a product or service from us, we request certain personally identifiable information from you on our order form in order to provide your requested service. You are required to provide-
First name & Last name;
Email;
Contact information such as mobile number, shipping & billing address;
Your choice of color & size of shoes.
How is the information used?
04.01 We use your contact information to send you:
Password reminder and registration confirmation;
OTP;
Promotional emails to inform you about special offers, new arrivals, promotional and transaction message(s);
Changes in the service policies or terms of use;
Event based communications such as order information, renewal notices, invites, reminders etc.
04.02 We use your personal information to:
Improve personalized features on our websites to enhance your shopping experience;
To contact you for your account/profile related matters or any other reason as may be necessary;
To provide the services requested by you (For example: deliver merchandise ordered by you);
To preserve social history as governed by existing law or policy.
04.03 We use anonymous traffic information to:
Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;
Recognize your usage privileges to our website;
Administer and manage smooth functioning of our website by diagnosing problems;
Track your session and activities so that we can understand better how people use our website.
Whom do we share your information with?
05.01 We do not share or rent your information with third parties except our agents:
We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfill orders and credit/debit card processing companies/banking partners to process the payment for goods and services ordered from qwalk.co website. These entities do not retain, store, share or use personally identifiable information for any other purposes.
05.02 We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:
Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure;
To help investigate, prevent or take actions regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of qwalk.co terms of use or to defend against legal claims.
05.03 We reserve the right to disclose your personal identifiable, mobile number and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our websites.
05.04 The security of your personal information and email address is important to us. When you enter sensitive information (such as credit/debit card number/bank account details) on our acquiring bank’s system or order forms, they encrypt that information using secure socket layer technology (SSL).
05.05 We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at: info@qwalk.co
Cookie Policy
06.01 This privacy statement covers the use of cookies by qwalk.co only and does not cover the use of cookies by any advertisers or third party and we advise our customers to use caution while using such cookies of advertisers or third party.
06.02 A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this website. We do link the information we store in cookies to any personally identifiable information you submit while on our website.
06.03 Cookies are used in the shopping cart to enable enhanced security and to ensure there is no URL based spamming.
06.04 We use both session ID cookies and persistent cookies. We use session cookies to make it easier and secure for you to navigate our website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. We set persistent cookie to store your username and interests so you don’t have to enter it more than once. You can remove persistent cookies by following directions provided in your browsers. Reference for cookies can be found at http://www.cookiecentral.com/
06.05 Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you transact as a guest or add items to shopping bag). A cookie cannot read data of your hard drive.
06.06 Some of our business partners (e.g., advertisers) set cookies while delivering banners on our website. We have no access to or control over these cookies.
06.07 We do use cookies on point of collection pages of email address but we do not use them in emails.
06.08 You can accept or decline the cookies. All websites that are customizable require that you accept cookies. You must also accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies, or to reject cookies, go to http://www.cookiecentral.com/
06.09 If you reject cookies, you may still use our website, but your ability to use some areas of our website, will be limited.
06.10 qwalk.co includes links to other websites. Such websites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can know where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the website you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these websites via a link from the website’s homepage, you should contact the website directly for more information, qWalk does not own any responsibility for the use of such Websites.
Last Updated: 23 April 2024